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Discussion topic: No internet for past 2 days
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This message was authored by: Family+room
Message posted on 06 Dec 2024 07:58 AM
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No internet for past 2 days
No internet for past 2 days
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 06 Dec 2024 08:12 AM
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Re: No internet for past 2 days
@Family+room have you checked the service checker in the My Sky app over a mobile connection to see if Sky are aware of an issue affecting your line? If they are not aware nothing will happen until you report the fault by calling them.
If there is an area fault Sky can only guess how long it will take to fix as with many engineering issues it will take as long as it takes. Faults on individual lines usally arecfixed within 2 full working days after report so if reported today that is by Tuesday night.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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