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This discussion topic has been answered Discussion topic: The hub is dropping out

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This message was authored by: Jonathanphillip

Message posted on ‎10 Mar 2025 02:21 PM

The hub is dropping out

The hub lights are flashing on off orange but why Is it doing it now when yesterday nothing happened to late now to start dropping out all the lights were offline flashing 

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This message was authored by: Daniel0210 Answer

Message posted on ‎10 Mar 2025 02:25 PM

Re: The hub is dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Jonathanphillip 

The below link explains the lights on the various hubs https://www.sky.com/help/articles/hub-lights-explained-start 


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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎10 Mar 2025 02:25 PM

Re: The hub is dropping out

Posted by a Superuser, not a Sky employee. Find out more

@Jonathanphillip 

The below link explains the lights on the various hubs https://www.sky.com/help/articles/hub-lights-explained-start 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: Jonathanphillip

Message posted on ‎10 Mar 2025 02:33 PM

Re: The hub is dropping out

@Daniel0210 sky hub 42  I know we add issues yesterday but its to late to drop out now when yesterday seemed fine unless its something else did tests nothing found on tests results via service status strange 

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Message posted on ‎10 Mar 2025 02:37 PM

Re: The hub is dropping out

It seems settled now 

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Message posted on ‎10 Mar 2025 02:46 PM

Re: The hub is dropping out

Maybe it was a delayed reaction due to yesterday's issue but why go offline now when it should have gone off yesterday'.strange 

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