3 Feb received email from Sky 'sorry your leaving , it's not too late to change your mind.. call if you want to stay'
Called and said we had never enquired or requested a switch to another broadband provider and wanted to stay on our current subscription. They . Assured it must just be a mistake with the address and they would stop it, not to worry it would be sorted. Since then I have spoken to a lot of different Sky personnel who have all given conflicting information but all promised they would sort and call back and we would not be without internet. . They never did call back I always ended up calling them and being passed from one dept to another (hours on phone!). Well this morning we got up and no internet !! Called and basically they said cannot just switch us back on and the super fast that we had up until yesterday is not available at this address. Internet is essential, banking, work, etc but we have been left high and dry through no fault of our own. This is just so stressful. Help
