Discussion topic: The Worst internet ever
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Message posted on
19 Jun 2026
03:30 PM
- last edited:
22 Jun 2026
09:26 AM
by
SpaceSparkie
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The Worst internet ever
Every month this [removed] test internet ever goes down to 0.2mb for 4-5 days and when I want to cancel my subscription they try to sell another stupid service. WHO BUYS THAT [removed] SERVICE WHEN THEY COULDNT GET STABLE INTERNET IN 2026!!! You've got a guarantee for this [removed] but after 4-5 days they still want to charge me for cancellation fee. [removed]
Moderator Actions: removed inappropriate language
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All Replies
Message posted on 19 Jun 2026 03:36 PM - last edited: 19 Jun 2026 03:37 PM
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Re: The Worst internet ever
@Burak2 wrote:
You've got a guarantee for this **bleep** but after 4-5 days they still want to charge me for cancellation fee.
The guarantee is of the right to leave if the stated minimum speed cannot be delivered to the Hub (which is different to WiFi from it), but consumer law requires the customer to give the provider reasonable opportunity to remedy the situation first.
https://www.sky.com/help/articles/sky-broadband-speed-guarantee
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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