I have an engineer booked for today, as my internet stopped last night, but ive checked this morning and its all working. does anyone know how to cancel an engineer? Can't get through on any number and cant find an email address.
or is it worth just letting the engineer come to check everything?
Posted by a Superuser, not a Sky employee. Find out more
@Kmcl5 itvis not possible to cancel at this point but given Openreach test the lines remotely it is auite likely they will know the line is fixed.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Cancelling at such short notice would likely mean a £25 charge on your next bill anyway.
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
if an engineer has been booked then unless you have been told otherwise they will go to wherever the fault is which is likely to be outside of your property so not requiring someone to actually knock on your door.
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