Discussion topic: The Router is slow and old the engineer said we need a new one.

This message was authored by: Jennue · ‎07 Apr 2024

Our Wi-Fi is slow when your engineer came for another issue he said it was very old and would be better with a new one. Can you please sned me one.

Many thanks,

Wendy

This message was authored by: Highlinder · ‎07 Apr 2024

@Jennue Which router do you have from the link below from Sky.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: TimmyBGood · ‎07 Apr 2024

@Jennue

Sky currently has four generations of Hub which are technically in-support, but the Sky Hub (2013) and Q Hub (2016) models will be obsolete by the end of next year.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

Discussion topic: The Router is slow and old the engineer said we need a new one.

The Router is slow and old the engineer said we need a new one.

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Re: The Router is slow and old the engineer said we need a new one.

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