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Discussion topic: Text from sky

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This message was authored by codan11 This message was authored by: codan11

Text from sky

I recieved a text from sky asking to confirm my broadband and talk order address,it said to reply if details were correct ,I did but won't send.

i don't think it's a scam as I have recently ordered a new broadband package.

any help would be appreciated.

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Text from sky

Posted by a Superuser, not a Sky employee. Find out more

@codan11  If you are unable to send a response then give Sky a call, you can find the number to call at the bottom of the link below under " Need more help ".

https://www.sky.com/help/home 

 

Listen through the voice prompts and ignore it if and when it sends you a text to stay on the line to speak to an advisor.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
codan11
Topic Author
This message was authored by codan11 This message was authored by: codan11

Re: Text from sky

Thanks for the reply.so does this look legit to you ?

IMG_2275.jpeg

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Text from sky

Posted by a Superuser, not a Sky employee. Find out more

@codan11 

The image was rejected as you didn't block out the senders mobile number. If you're not convinced it's from Sky give them a call as suggested and I'd be wary of clicking on the link that's mentioned.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
codan11
Topic Author
This message was authored by codan11 This message was authored by: codan11

Re: Text from sky

Thanks @Daniel0210 .

i didn't click on any link,what link do you mean?

I'll repost pic with number blocked out 

IMG_2275.jpeg

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Text from sky

Posted by a Superuser, not a Sky employee. Find out more

@codan11 

My mistake. I've just viewed the original image again. I'm off to Specsavers 😂


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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