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Discussion topic: Testing Broadband speed

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Avatar for DeanoCridland1977
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This message was authored by: DeanoCridland1977

Message posted on ‎04 Jun 2024 03:22 PM

Testing Broadband speed

Hi, just moved to full fibre broadband and I don't think I'm getting the speeds promised. I want to test but I also want to use a tool recognised by sky. I'm currently using Googles built in speed test but can anyone tell me the one Sky recognise please?

 

many thanks..

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Avatar for cookiemonsteruk
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This message was authored by: cookiemonsteruk

Message posted on ‎04 Jun 2024 03:26 PM

Re: Testing Broadband speed

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@DeanoCridland1977 

 

The best way is to run a speed test on fast.com using an ethernet connection to the hub

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This message was authored by: jamesn123

Message posted on ‎04 Jun 2024 03:26 PM

Re: Testing Broadband speed

Posted by a Superuser, not a Sky employee. Find out more

@DeanoCridland1977 

The line test in the My Sky app will show you what the line speed is for your hub.

Using an ethernet connected device at speedtest.net will show you the throughput you are getting

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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