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Discussion topic: Terrible connection.

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Avatar for Mackie4
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This message was authored by: Mackie4

Message posted on ‎04 Jun 2026 04:51 PM

Terrible connection.

Internet drops out every few days. Seems to work fine and then drop out. 
says it fine but can't watch Amazon/netflix. Consistently terrible router in same room as tv yet there is issues?

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Avatar for TimmyBGood
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Superuser
This message was authored by: TimmyBGood

Message posted on ‎04 Jun 2026 06:00 PM

Re: Terrible connection.

Posted by a Superuser, not a Sky employee. Find out more
@Mackie4 wrote:

 router in same room as tv yet there is issues?

The proximity of the Hub cannot possibly make any difference to an external fault on the broadband circuit.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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