Discussion topic: Temperamental slow wifi/crashing
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Message posted on 30 Jan 2026 08:32 AM
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Temperamental slow wifi/crashing
Webpage loading is frequently very slow / stops on all devices using wifi connection. Switching to mobile data removes issue. Does not seem to be a problem on wired devices. Issue observed across 4 different phones, 3 different laptops. Have tried switching off and on again and resetting.
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All Replies
Message posted on 30 Jan 2026 08:37 AM - last edited: 30 Jan 2026 08:40 AM
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Re: Temperamental slow wifi/crashing
@Peter349 What sky hub are you using on the wireless wifi connection that you have, see the link below if you are not sure, and is this just a new connection to sky for you? Do you also have any extenders/boosters etc in operation of ANY kind or make?
https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub
Message posted on 30 Jan 2026 08:51 AM
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Re: Temperamental slow wifi/crashing
@JimM1 its a Max hub. Has an old Bt router configured as a slave, but issue was there before that was added. We've been connected almost a year. Iphones have struggled for several months, same issue starting to show in other devices.
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