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Discussion topic: Technical error
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This message was authored by: FionaWilliams
Message posted on 20 Aug 2026 10:27 PM
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Technical error
My sky go has not worked for over a year. Sky say it is working but it's not, so then they give me the whole unistall and reinstall gargon.. i have done it all a million times. Neither myself or sky can remove any of my devices. They keep saying the version the PS and phones are running on is up to date but still nothing. It doesn't work on iphones, macs, samsungs, ps or macbook. Some please help!!
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Aug 2026 05:34 AM
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Re: Technical error
Make sure your details are filled out here including your surname:
https://www.sky.com/mydetails/account-info
Then try linking your Sky ID to your account, help on doing this can be found here:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
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If you need help please provide as much information as you can
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