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Discussion topic: Technical error

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This message was authored by: FionaWilliams

Technical error

My sky go has not worked for over a year. Sky say it is working but it's not, so then they give me the whole unistall and reinstall gargon.. i have done it all a million times. Neither myself or sky can remove any of my devices. They keep saying the version the PS and phones are running on is up to date but still nothing. It doesn't work on iphones, macs, samsungs, ps or macbook. Some please help!!
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This message was authored by: caesarome

Re: Technical error

Posted by a Superuser, not a Sky employee. Find out more

@FionaWilliams 

Make sure your details are filled out here including your surname:


https://www.sky.com/mydetails/account-info


Then try linking your Sky ID to your account, help on doing this can be found here:


https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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