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Discussion topic: Swop sky hub to the same

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This message was authored by Zingbah This message was authored by: Zingbah

Swop sky hub to the same

My sky hub router has gone wrong. Sky  say they need to send an engineer again out  to replace it but won't come out for a week, so can I buy a second hand one on Facebook marketplace or eBay and just swop myself? Would it need to be exactly the same (it's the newer box) or would an older one be ok? I can't not have Wi-Fi for a week so need a solution today 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Swop sky hub to the same

Posted by a Superuser, not a Sky employee. Find out more

@Zingbah 

We have to advise that almost all Q Hubs and all Sky Broadband Hubs and Max Hubs are loaned by Sky, not sold to subscribers, so the legitimacy of any you may find available elsewhere is distinctly dubious.  They may or may not work, and if working may or may not continue to do so.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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