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This discussion topic has been answered Discussion topic: Switching providers

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Message posted on ‎09 May 2024 10:55 PM

Switching providers

My contract comes to an end on the 13th of June. When can I sign up with a new provider and not pay early termination charges?

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Message posted on ‎09 May 2024 11:18 PM - last edited: ‎09 May 2024 11:22 PM

Re: Switching providers

Posted by a Superuser, not a Sky employee. Find out more

@Cabbagelad  End of May you can can request a new provider to switch you (as long as they also use the the Open reach network) as that would give the required 14 days notice for broadband.

 

If your going to an Altnet such as Virgin Media, Cityfibre,  Community fibre etc, you would need to cancel with Sky as these types of providers can't switch you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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Superuser
This message was authored by: GD1 Answer

Message posted on ‎09 May 2024 11:18 PM - last edited: ‎09 May 2024 11:22 PM

Re: Switching providers

Posted by a Superuser, not a Sky employee. Find out more

@Cabbagelad  End of May you can can request a new provider to switch you (as long as they also use the the Open reach network) as that would give the required 14 days notice for broadband.

 

If your going to an Altnet such as Virgin Media, Cityfibre,  Community fibre etc, you would need to cancel with Sky as these types of providers can't switch you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Cabbagelad

Message posted on ‎11 May 2024 07:28 PM

Re: Switching providers

Thank you. So in this case, the earliest would be the 30th?

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