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Discussion topic: Superfast broadband false advertising

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This message was authored by: bw11kfc5261

Superfast broadband false advertising

I am at the end of my broadband contract and looking to renew or go somewhere else. So eventually spoke with a sky representative and said I can up grade to full fibre 300 he even gave me a price. A week later I'm still waiting for confirmation when it will be swapped over, so I phoned. Now they tell me it's not available in my area???? I can go on sky website and put my address in and it tells me that full fibre is available at that address. I mentioned this to the call taker and was told to ignore it as its wrong!!!!!!! Isn't that false advertising? 

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This message was authored by: jamesn123

Re: Superfast broadband false advertising

Posted by a Superuser, not a Sky employee. Find out more

@bw11kfc5261 

If you go to this site and use the 'address checker' then post the resulting table & text below it back here we can confirm for you. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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