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Discussion topic: Superfast Broadband Action Required

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Superfast Broadband Action Required

Posted by a Sky employee

Update – We are still looking to help you Olena+Gotlib. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Luciiecross1 This message was authored by: Luciiecross1

Re: Superfast Broadband Action Required

I have just ordered Broadband today. Its now coming up with action required. Before it stated my activation is in 6 days but now this what do I do 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Superfast Broadband Action Required

Posted by a Superuser, not a Sky employee. Find out more

@Luciiecross1  You will need to contact Sky and ask what action is required to process your order for broadband.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by milesmc This message was authored by: milesmc

Re: Superfast Broadband Action Required

Hi there, I have exactly the same issue, pls can someone help

This message was authored by Addie15 This message was authored by: Addie15

Re: Superfast Broadband Action Required

Posted by a Sky employee

 

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Superfast Broadband Action Required

Posted by a Sky employee

Update – We are still looking to help you Luciiecross1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Melissa951 This message was authored by: Melissa951

Re: Superfast Broadband Action Required

Hi I am having the same problem and when I tryed to call sky it didn't take me to the right person to speak to about it. I don't know what to do 

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