Discussion topic: Super slow wifi

This message was authored by: Velleity · ‎13 Aug 2024

My internet is so slow and I don't know how to get help.

I contacted Sky who said its really fast and fine in their speed test.

I feel like they are gaslighting me xD

I'm not very technical though and no clue what to do.

This message was authored by: TimmyBGood · ‎13 Aug 2024

@Velleity wrote:

My internet is so slow

I contacted Sky who said its really fast and fine in their speed test.

Sky would have been referring to speed delivered from the internet to the router. If you are using wireless devices then both statements can be true.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎13 Aug 2024

The generic Sky advice is here:

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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