0

Discussion topic: Still no stable internet

Reply
Avatar for Jake56
Level 1 icon
What's this?
This message was authored by: Jake56

Message posted on ‎18 Nov 2024 09:03 AM

Still no stable internet

Hi all

 

my internet keeps dropping off and need to continue to reconnect can you help please

Report post
Post 1 of 3
208 Views
0 Likes
Reply
Reply

All Replies

Avatar for Chrisee
Level 16 icon
What's this?
Superuser
This message was authored by: Chrisee

Message posted on ‎18 Nov 2024 09:06 AM

Re: Still no stable internet

Posted by a Superuser, not a Sky employee. Find out more

@Jake56 if you have a black Sky hub post its connection stats as those help,forum members to identify what may becwrong see Find your Sky Broadband router statistics

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Report post
Post 2 of 3
204 Views
0 Likes
Reply
Avatar for Jake56
Level 1 icon
What's this?
Topic Author
This message was authored by: Jake56

Message posted on ‎18 Nov 2024 09:45 AM

Re: Still no stable internet

Hi

 

i do not have this hub, however, when running these tests "everything is fine". Even though I can see my devices switch to 4G regularly throughout the day.

Report post
Post 3 of 3
190 Views
0 Likes
Reply
Reply