New customer unstable broadband

[Jake56]

I have just signed up with Sky and the connection is so unstable other than the room the router is in. Was with BT before and never had issues in the 2 years with them. Surely not right?

[Tom-W19]

Hi @Jake56 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Jake56]

Still having issues can you help please