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Discussion topic: Still no stable internet

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Jake56
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This message was authored by Jake56 This message was authored by: Jake56

Still no stable internet

‎18 Nov 2024 09:03 AM

Hi all

 

my internet keeps dropping off and need to continue to reconnect can you help please

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Chrisee
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Superuser
This message was authored by Chrisee This message was authored by: Chrisee

Re: Still no stable internet

‎18 Nov 2024 09:06 AM

Posted by a Superuser, not a Sky employee. Find out more

@Jake56 if you have a black Sky hub post its connection stats as those help,forum members to identify what may becwrong see Find your Sky Broadband router statistics

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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Jake56
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This message was authored by Jake56 This message was authored by: Jake56

Re: Still no stable internet

‎18 Nov 2024 09:45 AM

Hi

 

i do not have this hub, however, when running these tests "everything is fine". Even though I can see my devices switch to 4G regularly throughout the day.

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