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Discussion topic: Speed

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This message was authored by: SeanDoyle

Speed

Only getting 73% downstairs and last night dropped to 65% ? Hub is in kitchen just transfered to ultra and doesn't seem to be getting anywhere near 100% that is guaranteed @SeanDoyle
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This message was authored by: TimmyBGood

Re: Speed

Posted by a Superuser, not a Sky employee. Find out more

@SeanDoyle wrote:
doesn't seem to be getting anywhere near 100% that is guaranteed 

100% coverage isn't actually guaranteed, and 100% of the wired speed is impossible.

 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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