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Discussion topic: Speed guarantee

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Avatar for Rachtreg
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This message was authored by: Rachtreg

Message posted on ‎30 Mar 2026 11:50 AM

Speed guarantee

I am claiming for speed guarantee as my speed is lower than expected 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎30 Mar 2026 12:34 PM

Re: Speed guarantee

Posted by a Superuser, not a Sky employee. Find out more

@Rachtreg see https://www.sky.com/help/articles/sky-broadband-speed-guarantee for how to do that. Note tge guarantee is about spedds to the hub not at your devices.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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