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Discussion topic: Extremely Poor Unreliable Wifi
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This message was authored by: Ajbsilver123
Message posted on 30 Mar 2026 10:50 AM
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Extremely Poor Unreliable Wifi
We were supposedly upgraded to fibre just over a week ago, since then the Internet has been shocking. We cant watch a film, music goes off for periods of time when connection is down, and the worst part is I work from home full time. I have dropped out of so many teams meetings when the WiFi just disconnects, it's unreal. Spent ages on the phone to a lovely lady at sky last week to which she agreed we weren't getting the speeds we should etc. So she upgraded us to a better package and sent out a free booster... its just the same... absolutely rubbish!!! Wish we had stayed with our old supplier.
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
Find out more
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Mar 2026 12:17 PM
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Re: Extremely Poor Unreliable Wifi
@Ajbsilver123 wrote:
. So she upgraded us to a better package and sent out a free booster...
Unfortunately you're almost certainly paying an additional monthly subscription in order to be loaned the 'free' Max Pod.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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