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Discussion topic: Extremely Poor Unreliable Wifi

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This message was authored by: Ajbsilver123

Extremely Poor Unreliable Wifi

We were supposedly upgraded to fibre just over a week ago, since then the Internet has been shocking. We cant watch a film, music goes off for periods of time when connection is down, and the worst part is I work from home full time. I have dropped out of so many teams meetings when the WiFi just disconnects, it's unreal. Spent ages on the phone to a lovely lady at sky last week to which she agreed we weren't getting the speeds we should etc. So she upgraded us to a better package and sent out a free booster... its just the same... absolutely rubbish!!! Wish we had stayed with our old supplier.
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This message was authored by: TimmyBGood

Re: Extremely Poor Unreliable Wifi

Posted by a Superuser, not a Sky employee. Find out more

@Ajbsilver123 wrote:
. So she upgraded us to a better package and sent out a free booster... 

Unfortunately you're almost certainly paying an additional monthly subscription in order to be loaned the 'free' Max Pod.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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