@Bob2121 wrote:
I have an account but haven't had broadband in a very long time
If you left Sky more than a year ago then you can not use that account to sign up to Sky again with as that will have been closed after you left so you need to start again as a new customer. If you want to use the same email address then you need to remove it from your old account first and after doing this make sure you are logged out of it.
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