Solution to broadband issues

[Craigos1]

I have had a serious problem with wifi signal strength over my property after switching from BT. I was previously useing 3 wifi extenders.

Origionaly my signal from just the router only covered a small are of my house and meant I could not work in my normal areas.

Sky sent out one hub extender. It was,a nightmare to set up. Initially no connection, then in and out. After several days it suddenly settled and started transferring a full wifi signal to one side or my property.

After two engineer visits and been given two more hubs. Neither myself or the engineers where able to set them up.

Again, after a week or more they started to cut in and out. I then bought a wifi extender to see if that would help.

Eventually......It appears that by removing one of Sky's hubs, everything has settled and my signal now covers the whole property.

I would be interested to know if anyone else has experienced this. It seems the hubs, if located too close to each other, compete for the signal.

[Chrisee]

@Craigos1 having two wifi sources close together can cause interference issues. Ideally any extender should be matched to the hub so they dont interfere and placed roughly halfway between where the hub is and where you need the boost. Often placing  these in halls or landings is a good position. It is disapointing that Sky engineers coukdn't sort the issue as they have an app on their phones which shows them the best place for extenders and they should know which extender works with which hubs. 

[Craigos1]

Thanks. Any advice is useful.

Both engineers where really nice guys and genuinely tried to help.

They actually had an App on there iPad that identified the way everything was linked together.  It's a shame they can't make that available to customers.