Discussion topic: Social tariff
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Message posted on 05 Jun 2024 10:18 AM
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Social tariff
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Message posted on 05 Jun 2024 10:23 AM - last edited: 05 Jun 2024 10:24 AM
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Re: Social tariff
@Jack1957 Social tarrif only applies to specific broadband services and nothing else see the link below for further information and what benefits you need to have
only the account holder can apply using their eligible benefits only
https://www.sky.com/help/articles/sky-social-tariff#M1014
In additional you can also contact Sky to see if you can get discounts on other services but in return you will need to commit to a new minimum term, any offers you find acceptable must be taken on the spot has they may not be available next time you call
Message posted on 05 Jun 2024 10:37 AM
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Re: Social tariff
@Jack1957
This link explains the process if you’re eligible for Sky Broadband Basics.
https://www.sky.com/help/articles/sky-social-tariff
The Sky account holder needs to be claiming Universal Credit, Pension Credit, Income Support, Income based Jobseekers Allowance or Income based Employment Support Allowance. These are the only qualifying benefits and in order for Sky to carry out checks with DWP they will need your NI number. The social tariff is for Sky Broadband Superfast 35 with an average download speed of 36Mb/s and the Sky Talk Pay As You Go tariff (ie: all calls are chargeable). It does not offer a discounted Sky Talk plan.
Broadband Basics is only available to customers who already have Sky Broadband and to add the Sky Mobile offer, you’ll need to be taking Sky Broadband Basics, and:
a) Already have Sky Mobile and a 3GB data plan.
b) Or you can add a new 3GB data plan with Sky Mobile.
If you are eligible you’ll need to call Sky to join. There is no equivalent offer for TV. The social tariff lasts 18 months and then reverts to the full cost but if you’re still eligible you will then need to re-apply.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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