29 Mar 2023 08:45 PM
Since upgrading my skyQ to UHD my Wi-Fi is terrible. It works fine for TV service but connecting devices such as phones just won't load anything at all. I have my broadband stats, unfortunately it means nothing to me if someone has any advice I would appreciate it
thank you
29 Mar 2023 08:58 PM
Posted by a Superuser, not a Sky employee. Find out more@Roy1982 Notice that you have not re-bboted your router for the past 44 days. But can see that you had a drop in your connection 25 days ago, was this when you started to have issues?
29 Mar 2023 09:00 PM
Yes it probably is about that time.
29 Mar 2023 09:01 PM
Posted by a Superuser, not a Sky employee. Find out more@Roy1982 You could try re-booting the router to see if this helps with the issue. Just monitor the situation to see if it is still the same.
29 Mar 2023 09:02 PM
@Highlinder what would you recommend please?
29 Mar 2023 09:12 PM
Posted by a Superuser, not a Sky employee. Find out more@Roy1982The router needs a re-boot to see if that does sort out your connection problems.
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