0

Discussion topic: Slow wifi

Reply
This message was authored by: WeeGG

Slow wifi

My wifi is running slow even though it says there isn't a problem
Reply

All Replies

This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@WeeGG  Has this just started happening or has it been an ongoing issue?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Avatar for WeeGG
Level 1 icon
Topic Author
This message was authored by: WeeGG

Re: Slow wifi

It's been going on for over a week now

This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@WeeGG  Have you tried to run the broadband test to see if it finds any issues? Did this happen after a drop in your connection?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Avatar for WeeGG
Level 1 icon
Topic Author
This message was authored by: WeeGG

Re: Slow wifi

Yes I've done all the tests they advised me to do and it's saying there isn't a problem 

This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@WeeGG  Is it showing the speed that you are getting at this present time and if so is it what you are expecting speed wise for your connection?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Avatar for WeeGG
Level 1 icon
Topic Author
This message was authored by: WeeGG

Re: Slow wifi

1000030944.png

 heres a screenshot 

This message was authored by: Highlinder

Re: Slow wifi

Posted by a Superuser, not a Sky employee. Find out more

@WeeGG  Does this give you any option what to do about the low speeds you are getting?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
This message was authored by: JimM1

Re: Slow wifi

@WeeGG Log in and check your last 30 days on the service checker to see what it looks like.

 

https://www.sky.com/servicechecker

 

Reply