0

Discussion topic: Slow wifi speed

Reply
Avatar for Faye+jardine
Level 1 icon
What's this?
This message was authored by: Faye+jardine

Message posted on ‎25 Sep 2024 09:35 AM

Slow wifi speed

Guaranteed speeds of over 600mb/s of newly installed internet,but not achieving this.  Last random test (taken due to slow speed detected) was 525 mb/s. 
Can this be addressed?

Report post
Post 1 of 3
281 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for TimmyBGood
Level 16 icon
What's this?
Superuser
This message was authored by: TimmyBGood

Message posted on ‎25 Sep 2024 09:37 AM - last edited: ‎25 Sep 2024 09:38 AM

Re: Slow wifi speed

Posted by a Superuser, not a Sky employee. Find out more

@Faye+jardine 

 

That kind of speed over WiFi would be extremely good.

 

The highest speed which Sky 'guarantees' to wireless devices is 25 (twenty five) Mbs.

 

All WiFi is zero Mbs on the other side of a few walls.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 2 of 3
278 Views
0 Likes
Reply
Confetti Ring
Avatar for jamesn123
Level 16 icon
What's this?
Superuser
This message was authored by: jamesn123

Message posted on ‎25 Sep 2024 09:38 AM

Re: Slow wifi speed

Posted by a Superuser, not a Sky employee. Find out more

@Faye+jardine 

Please post a screenshot of your test

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 3 of 3
275 Views
0 Likes
Reply
Reply