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Discussion topic: Slow speeds

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Avatar for An36
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This message was authored by: An36

Message posted on ‎18 Jun 2026 08:13 PM

Slow speeds

For the last few days my upload speed has been 94 and download 47 approx. I've got the 500 package and it's becoming a waste of time. 

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Avatar for Chrisee
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Superuser
This message was authored by: Chrisee

Message posted on ‎19 Jun 2026 08:29 AM

Re: Slow speeds

Posted by a Superuser, not a Sky employee. Find out more

@An36 speddtests show tge slowest art of the connection which is normally the WiFi link in your home. Sky tests the speed to your hub daily you can find the results for the last three weeks in the Service Checker in the My Sjy app or website. Slow WiFi is very common.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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