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Discussion topic: Slow loading on smart tv
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This message was authored by: Bluestar0391
Message posted on 03 Sep 2026 11:06 PM
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Slow loading on smart tv
My smart tv keeps freezing my programme every few second and I've tried to reset my internet but it's not made any difference
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 04 Sep 2026 08:05 AM
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Re: Slow loading on smart tv
@Bluestar0391 most likely cause is a poor WiFi signal. You can test the speed if you have Netflix by going into thst app's get help menu and running the Network test. To stream video you need a steady WiFi connection not affected by interference. This may require getting a WiFi extender.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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