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Discussion topic: Slow loading on smart tv

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This message was authored by: Bluestar0391

Slow loading on smart tv

My smart tv keeps freezing my programme every few second and I've tried to reset my internet but it's not made any difference 

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This message was authored by: Chrisee

Re: Slow loading on smart tv

Posted by a Superuser, not a Sky employee. Find out more

@Bluestar0391 most likely cause is a poor WiFi signal. You can test the speed if you have Netflix by going into thst app's get help menu and running the Network test. To stream video you need a steady WiFi connection not affected by interference. This may require getting a WiFi extender.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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