I'm only getting one bar on my Internet it's so file yo connect. I've done all the starting and restarting as described but I never get more than one bar, took 30 mins to connect to discovery + last night !!!!
I have the latest hub, and it's my phone that indicates the signal, I even get
You are offline
It looks like there is a problem with your network connection. Please check your network status and try again. When the system check says every thing is working
@Dee2304 What is the hub that you have, and when you say that you only have one bar is that on all devices indicating the same or you only have the one device that can show you the signal strength?
I have the latest hub, and it's my phone that indicates the signal, I even get
You are offline
It looks like there is a problem with your network connection. Please check your network status and try again. When the system check says every thing is working
@margarte Existing fault and not working as you would expect the best to go down the same route you did before. Can happen that first time fix is just not there especially on an awkward fault, but at least sky will have some idea and possible Engineer report. You dont say what and the Forum does not Know!
@Alanna009 If that is the case, then you need to go about it the way you first did assuming you contacted sky direct! Fixes may take more that one visit!
I have skyQ multi room I find talking to sky very stressful, they have me doing all the test repeatedly from one room to another, I have difficulty getting around so it puts me off contacting them.
I only have one bar on my phone and iPad, somethings don't work as it sometimes says no Internet connection. I go out of my house to the garden and WiFi goes off. I have everything with Sky including phones.
