Slow internet

[HelenB74]

Tests say all fine but TNT via app buffering and internet speed test slow (on super fast fibre). 

Internet speed test

2.03

Mbps download

7.00

Mbps upload

Server: London

Your Internet connection is very slow.

Your Internet download speed is very low. Web browsing should work, but videos could load

[Highlinder]

@HelenB74  black or white router from Sky?

[HelenB74]

It's black

[Highlinder]

@HelenB74 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...