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Discussion topic: Slow internet

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This message was authored by Ceri10 This message was authored by: Ceri10

Slow internet

Internet so slow

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Ceri10
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This message was authored by Ceri10 This message was authored by: Ceri10

Re: Slow internet

9MBPS. Nothing will connect 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Ceri10black or white router from Sky?

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Ceri10
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This message was authored by Ceri10 This message was authored by: Ceri10

Re: Slow internet

Its a black router

This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Ceri10 Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

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Ceri10
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This message was authored by Ceri10 This message was authored by: Ceri10

Re: Slow internet

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 3453632 13764432 0 288751 40011502 06:47:16 LAN Down 0 0 0 0 0 00:00:00 WLAN (2.4 GHz) Up 7153514 627258 0 5518 413 06:47:27 WLAN (5 GHz) Up 20315720 3205442 0 0 313906 06:47:24


Broadband Link Downstream Upstream Connection Speed 159900 kbps 30000 kbps

 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Slow internet

Posted by a Superuser, not a Sky employee. Find out more

@Ceri10  How many devices are you using via Wi-Fi and where in the property is the router kept?

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