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Discussion topic: Slow internet
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This message was authored by: Gillybean2
Message posted on 11 Oct 2026 10:13 PM
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Slow internet
I keep running tests and it says everything is fine but the internet is very slow and drops in and out quite frequently I'm just wondering why that is
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This message was authored by: Daniel0210
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Oct 2026 02:37 AM
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Re: Slow internet
@Gillybean2 wrote:
I keep running tests and it says everything is fine
The service checker doesn't necessarily disclose a problem immediately and there can be an hour plus delay before it picks up a lost connection, which is why on here we advise posters to try it again later.
@Gillybean2 wrote:
the internet is very slow and drops in and out quite frequently I'm just wondering why that is
If the Wi-Fi has become slow see this link
https://www.sky.com/help/articles/broadband-diagnostic-start
▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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