Discussion topic: Slow internet
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Message posted on 06 Mar 2026 07:15 PM
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Slow internet
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Message posted on 06 Mar 2026 07:16 PM
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Re: Slow internet
@stewart34 How slow is it with regards to the package that you have?
Message posted on 06 Mar 2026 11:00 PM
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Re: Slow internet
Speed test show full speed, but web pages sometimes don't load unless refreshed or WiFi dropped and reconnected. Feels like if I hit the wrong DNS server then everything stops, until I hit a working server.
Message posted on 07 Mar 2026 07:37 AM
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Re: Slow internet
@Osbrook If you suspect a DNS issue do you have a device that you can select another for and see what happens!
Message posted on 07 Mar 2026 10:27 AM
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Re: Slow internet
I could, but will wait for the service checker to stop reporting a fault in the area. It's been on going since mid Feb. Obviously the speed depends on number users/ time of day. Once a page, download etc starts it is always quick regardless of time of day.
Message posted on 07 Mar 2026 10:31 AM
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Re: Slow internet
@Osbrook No problems you do seem to have the finger on the pulse, dropped off the sky DNS server about 9 months ago now, but was easy to do as not using a sky supplied hub on the FF500 connection, may be also worth you taking a quick look at your broadband shield setting just in case.
https://www.sky.com/help/articles/sky-broadband-shield-start
Message posted on 07 Mar 2026 10:37 AM
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Re: Slow internet
Different computers/tablets/phones use different DNS settings so happy with the fault on one device. I was really trying to help others with a suggestion.
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