0

Discussion topic: Slow internet

Reply
This message was authored by: stewart34

Slow internet

Are internet is very slow
Reply

All Replies

This message was authored by: JimM1

Re: Slow internet

@stewart34 How slow is it with regards to the package that you have?

This message was authored by: Osbrook

Re: Slow internet

Speed test show full speed, but web pages sometimes don't load unless refreshed or WiFi dropped and reconnected.  Feels like if I hit the wrong DNS server  then everything stops, until I hit a working server.

This message was authored by: JimM1

Re: Slow internet

@Osbrook If you suspect a DNS issue do you have a device that you can select another for and see what happens!

This message was authored by: Osbrook

Re: Slow internet

I could, but will wait for the service checker to stop reporting a fault in the area.  It's been on going since mid Feb.  Obviously the speed depends on number users/ time of day.   Once a page, download etc starts it is always quick regardless of time of day.

This message was authored by: JimM1

Re: Slow internet

@Osbrook No problems you do seem to have the finger on the pulse, dropped off the sky DNS server about 9 months ago now, but was easy to do as not using a sky supplied hub on the FF500 connection, may be also worth you taking a quick look at your broadband shield setting just in case.

 

https://www.sky.com/help/articles/sky-broadband-shield-start

This message was authored by: Osbrook

Re: Slow internet

Different computers/tablets/phones use different DNS settings so happy with the fault on one device.  I was really trying to help others with a suggestion.

Reply