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Discussion topic: Slow interet

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This message was authored by: Jose4

Slow interet

I been promised a speed of 151mbps but I'm only getting 30mbps. Please fix this
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This message was authored by: Highlinder

Re: Slow interet

Posted by a Superuser, not a Sky employee. Find out more

@Jose4  What device are you using to measure this speed and how is it connected to your network?

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This message was authored by: Jose4

Re: Slow interet

I used my PlayStation and also Google speed tester they are both connected to my wifi

This message was authored by: Highlinder

Re: Slow interet

Posted by a Superuser, not a Sky employee. Find out more

@Jose4  How far away from the router is the PS5 and do you have any devices connected via ethernet. The speed that you get told by Sky that you get. is the speed to the hub.

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This message was authored by: Jose4

Re: Slow interet

Its connect via cable.

From 150 to 30 is big difference. I will leave sky for a better wifi in that case

This message was authored by: Highlinder

Re: Slow interet

Posted by a Superuser, not a Sky employee. Find out more

@Jose4What was asked if you had a device connected via ethernet to test your broadband speed. This was to see if you needed help with Wi-Fi within the property.

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