Slow ethernet connection

[JimM1]

@GordyMcJ Sure would not expect so with that spec!

[egparrot1]

Anniyingly, I seem to be having the same problem. Wifi is all fine and dandy, but my computer which is connected directly via ethernet seems to be a lot slower. I tried switching to port 4 as suggested in this thread, which sped things up for a few days but is now noticeably slower again. Very frustrating and quite bizarre. Are sky throttling our connections, perhaps?

[JimM1]

@egparrot1 Will have a look through the post again, although the hub is marked 1 to 4, 4 is used for the ONT Fibre wan connection, it also has the word WAN written in RED above the port. No ONT then they are all Lan ports!

If not connecting on FF then all ports should in theory be equal in speed! 

[egparrot1]

My hub is an SR203 and there is nothing to distinguish the difference ports on the rear, it may just have been a coincidence or something that changed the speed. I am not on full fibre, I have fibre to the cabinet only.

[egparrot1]

Oh hang on a minute, I just realized today's speed problem may be down to a background cloud backup that I didn't realise was running. I'll see how it is when this is concluded. It was definitely very slow last week and I don't think there was any background traffic.

[JimM1]

@egparrot1 On fttc then you have the 4 lan ports to play with on the SR203 hub. But as before they are all Gb/s ports, how many ports are you using, and what do you have plugged into them!

On an fttc speed even at max 80/20 speed, Ethernet should trump on your speed test and get you up near what you achieve as a normal speed on your profile.

Speeds are up and down so say you have a 70/16 it may return a 62/14 as example, completely acceptable. Post up your stat's will take a look at them just give it a minute or so for the data in the hub to fill up the fields!

(1) How to read your Sky Hub statistics

Also 2nd Tuesday off the month is the old windows forced download keep me up to date slow the system down and very Microsoft un thoughtful unless you turn the sucker off!!!!

[egparrot1]

Hi,

Thanks for your help, stats copied below. It all looks good currently, I think?

Basically when I first observed a problem, it was the fact that my web browser, mainly Edge, was taking an age to load the page (10 secs or more). That observed behaviour is currently not happening, with yesterday being exceptional due to cloud backup running.

I will keep monitoring and report back if I have more troubles!

Spoiler

System Up Time: 252:26:58
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time
WAN MER 55269549 99773733 0 20912 123448 157:48:52
LAN Up 32955208 20603523 4 172493 16176 252:26:58
WLAN (2.4 GHz) Up 3311449 2907530 0 3189 3185 252:25:39
WLAN (5 GHz) Up 34957365 15228820 0 0 6280 252:24:51
Broadband Link Downstream Upstream
Connection Speed 79262 kbps 18999 kbps
Line Attenuation D1(8.9 dB) , D2(21.7 dB) , D3(34.4 dB) U0(3.3 dB) , U1(16.9 dB) , U2(26.9 dB)
Noise Margin 6.3 dB 9.4 dB

[JimM1]

@egparrot1 Nothing much a miss stat's wise but you have had a wan drop athough it was a while ago. Highlighted it for you!

"WAN MER 55269549 99773733 0 20912 12???? 157:48:52"

[egparrot1]

Thanks for that, only just picked up your reply. Edge was being slow again this morning getting results from DuckDuckGo. I was in a meeting at the time so couldn't check if there was a background process. I've just been to review Router Stats again (below). Ran another search on DDG and it seems to be back up to speed (comparable to my iPad). I guess maybe it was a background process that I didn't catch.

Spoiler

System Up Time: 308:39:17
Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN MER 62208512 97236226 0 106719 1068107 308:37:32 LAN Up 1927701 1072509 4 1455284 87582 308:39:17 WLAN (2.4 GHz) Up 5754644 4295123 0 1706 1904 308:37:57 WLAN (5 GHz) Up 40374942 13402482 0 [numbers ommitted as blocked by forum]:37:04
Broadband Link Downstream Upstream Connection Speed 79250 kbps 18999 kbps Line Attenuation D1(8.9 dB) , D2(21.8 dB) , D3(34.5 dB) U0(3.3 dB) , U1(17.0 dB) , U2(26.9 dB) Noise Margin 6.1 dB
9.4 dB