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Discussion topic: Slow download speeds on all devices.

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Message posted on ‎11 Feb 2025 01:53 PM

Slow download speeds on all devices.

We are currently experiencing slow download speeds through our router on all devices, especially when 2 or more devices are in use. Current download speeds on wireless are about 17mbps.
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This message was authored by: jamesn123

Message posted on ‎11 Feb 2025 01:59 PM

Re: Slow download speeds on all devices.

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@GarrieSymon 

What package are you currently on? What speeds were you seeing previously?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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This message was authored by: GarrieSymon

Message posted on ‎11 Feb 2025 02:18 PM

Re: Slow download speeds on all devices.

Hey, full fibre package, the speeds are supposed to be 125mbps, there is only two of us in the house so no more than 2 - 4 devices at a time.
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This message was authored by: jamesn123

Message posted on ‎11 Feb 2025 02:40 PM

Re: Slow download speeds on all devices.

Posted by a Superuser, not a Sky employee. Find out more

@GarrieSymon 

Are you able to test wired speeds at all? Is it still 17mbps over wireless when next to the hub?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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