Slow broadband

[ShirleyBM]

I'm new to sky broadband only had it a few months but I'm only getting maximum 4 bars. At the moment only 2. It's incredibly frustrating I could sign into my universal credit today and it's causing problems. I've run the self help checks and everything comes back ok. Any help greatly appreciated 

[Addie15]

Hi there, @ShirleyBM.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Mr+Flibbles+86]

We are still looking to help you @ShirleyBM . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks