Slow bb

[Danielhotbun]

Every day since I've had this package the speed drops down to 37 to 42 I thought it should be a guarantee 500

[JimM1]

@Danielhotbun Can you explain what and how you are doing the speed test, also if that drop is associated with peak time that sky estimates!

https://www.sky.com/help/articles/broadband-speeds-explained

[Danielhotbun]

So im supposed to 500 mbs its coming in at 160 to 210 i was told I would be granted 500

[Danielhotbun]

It could be anytime it drops

[JimM1]

@Danielhotbun Have a look at your service checker, then broadband and the > to expand and see what your daily history is like!

Service Checker bars sample of a mine on a FF500 post 4
https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393

https://www.sky.com/servicechecker