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Discussion topic: Ont fault
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This message was authored by: Rebecca28
Message posted on 23 Jan 2026 09:54 PM
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Ont fault
ONT box has no connection at all. No lights are coming on. Have checked all wires are connected. Have tried a different socket. Have switched on and off again. Nothing is working, resulting in having no use of my sky internet or tv.
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This message was authored by: JimM1
Message posted on 24 Jan 2026 07:20 AM
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Re: Ont fault
@Rebecca28 If you have no lights on it then either the PSU for it has failed or the ONT failed, either way it would be a call to sky to report it faulty!
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