Slow WiFi

[Toonbroon]

My sky 500 broadband goes slow if more than one device is being used at once. Not just a one off it's every time 

[JimM1]

@Toonbroon What sky hub are you using on the connection, a white or black hub? If using the white have you set the priority to a specific device?

Prioritise a device on your WiFi | Sky Help | Sky.com | Sky Help | Sky.com

[Toonbroon]

No I'm using the black one 

[JimM1]

@Toonbroon With the black sky Broadband hub and the shared connection, can yo say what is seen when two or more devices are working in/out on the connection, the stat's will allow you to see the wan speed for all connection via the web interface, drop the time down to 3 seconds and watch what is going on at the Hub level!