Slow WiFi

[Anonymous]

hi, we had an issue with our WiFi and this has now been reconnected however the signal strength is a fraction of what it was? We were previously getting speeds of upto 30, no new devices have been connected and we are now getting a speed of 9? We are trying to watch apps such as Disney and these keep buffering. 

can you please have a look, thank you 

[Tom-W19]

Hi @Rickets1 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147