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Discussion topic: Slow Internet

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Avatar for OLABALBAA
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This message was authored by: OLABALBAA

Message posted on ‎25 Apr 2024 02:01 PM

Slow Internet

I have just installed my sky broadband 2 days ago , I believe it's very slow and sometimes disconnect 

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎25 Apr 2024 02:11 PM

Re: Slow Internet

Posted by a Superuser, not a Sky employee. Find out more

@OLABALBAA Could you please post your router stats following the link below.
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101...

 

Also depending on your service if this is not ultrafast then you have a 10 day period of your connection may disconnect and reconnect with the speed that your line is capabile of taking.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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