Slow Broadband In Evening

[Ojay1986]

I've had broadband for just over 2 weeks now, first the unlimited 150mb and I upgraded to Sky Max because of dropouts in a WiFi area in my office. 

Trouble is, it's after 5pm that the speed drops right next to the router - to the point that streaming TV through my Ethernet connected Sky Stream is an issue. I tested an hour ago and it showed 150mbps on my fast.com test to my phone, now, same spot, nothing else logged on to the Internet it's showing 36mbps.

Anyone else get these issues and is there a way to solve it?

[Lisa-P1987]

Hi there Ojay1986, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Greenfingers001]

We are still looking to help you @Ojay1986 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks