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Discussion topic: Wifi problem since got Sky Q box

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This message was authored by ness59 This message was authored by: ness59

Wifi problem since got Sky Q box

Since getting the new Sky Q box, our wifi needs rebooting at least once a day. The hub is quite old, so I don't know if related to that, but it is quite a few weeks now since we got the new Q box.

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Wifi problem since got Sky Q box

Posted by a Sky employee

Hi there @ness59 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Wifi problem since got Sky Q box

Posted by a Sky employee

We are still looking to help you @ness59 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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