05 Oct 2023 04:48 PM
Since getting the new Sky Q box, our wifi needs rebooting at least once a day. The hub is quite old, so I don't know if related to that, but it is quite a few weeks now since we got the new Q box.
06 Oct 2023 10:13 AM
Posted by a Sky employeeHi there @ness59 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
08 Oct 2023 10:28 AM
Posted by a Sky employeeWe are still looking to help you @ness59 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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