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Discussion topic: SkyQ not connecting to internet

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This message was authored by Stephanie94x This message was authored by: Stephanie94x

SkyQ not connecting to internet

Hiya! 
Woke up this morning to the skyQ box not connecting to internet, followed all instructions, done all the resets and still nothing. Our WiFi is working for our phones/tablets/smart tv's it just won't re connect to our skyQ box, any ideas please?? 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: SkyQ not connecting to internet

Posted by a Superuser, not a Sky employee. Find out more

@Stephanie94x if you have worked through this trouble shooter https://www.sky.com/help/articles/sky-q-permanent-connectivity-problems-basic-checks and the boxes are still not connecting then call Sky.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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