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Discussion topic: SkyMax addition
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This message was authored by: Jrf264
Message posted on 22 Oct 2025 09:30 AM
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SkyMax addition
I recently added Skymax to my subscription as I was only getting any/patchy WiFi in some rooms of the house. I have received nothing other than a confirmation email and have no active order on the app. Should I be receiving a WiFi booster and/or a new hub as the coverage is no better?
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This message was authored by: JimM1
Message posted on 22 Oct 2025 10:13 AM
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Re: SkyMax addition
@Jrf264 All about the sky max is linked below, and you do not get a booster just because you added it on to your package, you need to call sky, go through all the testing etc and then a decission is made to what happens after that!
getting sky max and how to get the pod's
https://www.sky.com/help/articles/sky-wifi-max
https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee
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